We are interested in learning more about why you decided to cancel or nonrenew your policy. Please take a few moments to complete this brief survey. Your feedback is important to us and your responses will help us evaluate our services and identify opportunities where we can serve our clients better.
- Why did you cancel or nonrenew your insurance policy(s)?
- For comparison purposes, may we ask where you are taking your business?
- What could we have done better?
- What is the one thing about Long Insurance Group you would like to change if you could?
- Would you consider coming back to Long Insurance Group at some future date?
- What would it take to get you back?
Thank you for your time. Your answers are valuable to our continuing mission of providing an unparalleled customer service experience that will outside our competitors.
Disclaimer: All responses will be held in the strictest confidence and will only be used to improve our products and services, unless you indicate otherwise.